1. Service Overview

Pick&Eat is a mobile application developed by Nina Messaoudi that allows users to scan and analyze restaurant menus to obtain information about dishes, allergens, and dietary preferences.

The application uses Optical Character Recognition (OCR) technology and artificial intelligence to process menu images and provide structured information.

2. Acceptance of Terms

By using the Pick&Eat application, you unconditionally accept these terms of service. If you do not accept these terms, you must immediately cease using the application.

3. User Registration and Account

3.1 Account Creation

• Registration is free and requires a valid email address
• You must provide accurate information and maintain its accuracy
• You are responsible for the confidentiality of your credentials

3.2 Account Security

• You agree not to share your login credentials
• You must immediately notify us of any unauthorized use of your account
• We reserve the right to suspend your account in case of suspicious activity

4. Services and Features

4.1 Menu Scanning and AI Technology

• The application allows scanning menus via your device's camera
• Results are processed in real-time via an internet connection using artificial intelligence models
• Result quality depends on numerous factors: image quality, menu readability, language, layout, etc.
• Experimental Nature of AI: AI models may sometimes produce unexpected, inaccurate, or incomplete results
• Continuous Improvement: Our algorithms are constantly evolving to improve result accuracy

4.2 Credit System

• Using the service requires credits
• Credits can be purchased through the application
• Credits are non-refundable and non-transferable
• Credits do not have an expiration date

5. Payments and Billing

5.1 Payment Methods

• Payments are processed via Stripe, a secure payment provider
• Accepted payment methods are those supported by Stripe
• All prices are displayed including taxes

5.2 Refund Policy

• Purchased credits are non-refundable
• In case of proven technical malfunction, we reserve the right to award compensatory credits

6. Service Usage

6.1 Authorized Use

• The application is intended for personal and non-commercial use
• You agree to use the service legally and ethically
• It is prohibited to attempt to circumvent technical limitations

6.2 Prohibited Use

• Commercial use without authorization
• Reverse engineering or copying attempts of the service
• Uploading inappropriate or illegal images
• Use of bots or automation

7. Responsibilities and Warranties

8. Special AI Warnings

8.1 Unpredictable Nature of AI

• Non-Deterministic Behavior: Artificial intelligence may sometimes produce surprising or unexpected results
• Continuous Learning: Our models constantly evolve, which may modify results over time
• Potential Biases: AI may present biases related to its training data
• AI Hallucinations: Artificial intelligence may sometimes invent information that is not present in the original menu

8.2 Responsible Use Recommendations

• Double Verification: Always cross-reference AI information with the original menu
• Common Sense: If a result seems aberrant, trust your judgment
• Reporting: We encourage reporting errors to improve our service
• Continuous Training: Our teams constantly work to reduce errors and improve accuracy

9. Customer Support

• Customer support is available through the application
• We strive to respond as quickly as possible
• Support is available in French and English

10. Applicable Law and Jurisdiction

• These terms are governed by French law
• Any dispute will be submitted to competent French courts
• In case of dispute, we favor amicable resolution
• Failing agreement, the courts of Toulouse have sole jurisdiction

11. Contact

For any questions regarding these terms of service: